This policy explains how personal information is handled when you browse, enquire or shop with us.
1. Who we are
Sunasra & Sons is responsible for personal information processed through this website. Final business identity, registered address and privacy contact details should be inserted before launch.
2. Information we collect
We may collect identifiers and contact details, order and payment-related records, delivery details, customer-service messages, newsletter preferences, device information, IP address and website interaction data. Payment card data should be processed directly by the selected payment provider rather than stored by this website.
3. How we use information
We use information to process orders, deliver products, provide support, prevent fraud, secure the service, meet legal obligations, improve the website and send marketing where consent or another lawful basis permits.
4. Legal bases
Depending on applicable law, processing may rely on contract, legal obligation, legitimate interests, consent or establishment and defence of legal claims. You may withdraw consent for future processing where consent is the basis.
5. Sharing and international transfers
Information may be shared with hosting, payment, delivery, analytics, communications, professional and regulatory providers where necessary. Appropriate contractual and technical protections should be applied to transfers across borders. We do not sell personal information.
6. Cookies and similar technologies
Essential cookies support security and sessions. Analytics and marketing technologies should not be activated where consent is required until the visitor has made a choice. A dedicated cookie notice should describe deployed technologies before launch.
7. Retention and security
We retain information only as long as reasonably needed for the purposes described, including legal, tax, dispute and fraud-prevention requirements. We use proportionate organisational and technical safeguards, but no internet service can promise absolute security.
8. Your rights
Depending on location, you may request access, correction, deletion, restriction, portability or objection, and may complain to a data-protection authority. Identity verification may be required before fulfilling a request.
9. Children and third-party links
The website is not intended to collect information from children who cannot legally consent. External websites operate under their own privacy practices, which we do not control.
10. Contact and updates
Use our Contact Us form for privacy requests. We may update this policy when our services or legal obligations change and will publish the revised date here.